Question 1

How long before my music is available on platforms like Spotify, Apple Music, etc.?

Accepted Answer

Once you've uploaded your music to SpaceMedia, we begin the process of distributing it to various streaming platforms and music stores. The time it takes for your music to appear on platforms like Spotify, Apple Music, and others can vary:

Review Process: After you submit your music, SpaceMedia conducts a quick review to ensure everything meets our quality and content guidelines. This typically takes only a few hours.
Distribution to Platforms: After approval, we send your music to the selected platforms. Depending on the platform, it might take: Spotify: 1-3 business days, Apple Music: 2-6 business days, Other Platforms: Timeframes can vary between 1-10 business days.
Release Date: If you've specified a future release date, platforms will hold your music until that date.
Delays: While rare, there might be occasional delays due to high submission volumes, public holidays, or platform-specific backlogs.

To ensure timely distribution, we recommend uploading your music well in advance of your desired release date. This gives you ample time for potential corrections, marketing preparations, and peace of mind knowing your music will be available to fans on the date you've chosen.

Question 2

What Is SpaceMedia?

Accepted Answer

SpaceMedia is an innovative music distribution platform designed for the modern artist. Born out of a passion for music and technology, our platform provides artists, both emerging and established, with the tools they need to seamlessly distribute their music across major streaming platforms, including Spotify, Apple Music, Tidal, and many others.

Offering both free and premium plans, SpaceMedia is dedicated to providing solutions tailored to artists' unique needs. We understand that in the world of music, every artist's journey is distinct, and our platform is designed to reflect that. Whether you're an independent artist just starting out or an established name looking for broader reach, SpaceMedia has you covered.

But what truly sets SpaceMedia apart is our unwavering dedication to transparency, trust, and quality. From seamless music submission and quick reviews to timely payouts and free marketing opportunities regardless of an artist's size, we're committed to ensuring growth and visibility for all. Our strong partnerships with over 30+ major download and streaming platforms ensure that artists receive their rightful royalties. Additionally, with upcoming features like the SpaceMedia app, artists will soon be able to manage their music distribution anytime, anywhere.

Question 3

How Do I Contact Customer Support?

Accepted Answer

Before reaching out, we recommend checking our FAQ section, as many common questions are addressed there. If you can't find an answer to your specific query, feel free to contact us through our Ticket system, and our dedicated support team will assist you promptly.

Question 4

Which music formats are accepted?

Accepted Answer

At SpaceMedia, we aim to ensure the highest quality audio distribution for our artists. As such, we accept the following music formats:

WAV: Preferred for its lossless audio quality. Ensure it's 16-bit (or higher) and 44.1 kHz.
FLAC: Another lossless audio format, often chosen for its compression benefits without sacrificing quality.
AIFF: Similar to WAV in quality but with metadata support.
MP3: While it's a lossy format, ensure it's encoded at 320 kbps for the best audio quality.
AAC: A lossy format, often used for streaming. Like MP3, the higher the bitrate, the better the audio quality.
ALAC: Apple's lossless audio codec.

It's essential to upload the highest quality source file possible. Doing so ensures that your listeners get the best experience, regardless of which platform or service they use to stream or download your music.

Before uploading, please check any specific guidelines provided by SpaceMedia for optimal results.

Question 5

In Which Countries Is SpaceMedia Available?

Accepted Answer

SpaceMedia is available worldwide. No matter where you're located, you can use our platform to distribute your music.

Question 6

Who Can Use SpaceMedia?

Accepted Answer

SpaceMedia welcomes all music enthusiasts, from budding artists to established names in the industry. If you have a song or an album that you wish to share with the world, you can use our platform. The only requirement is that you must hold the copyrights to the music you're distributing. This ensures both protection for artists and integrity within our platform. Whether you've just finished your first track or have a vast collection waiting to be released, as long as you own the rights, SpaceMedia is here to help you distribute it.

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