Organization Activity Log
Use the SpaceMedia activity log as an audit trail for organization changes, and understand its limits.
The activity log records organization events. It requires view logs.
When to reach for it
- A setting changed and nobody remembers changing it.
- A customer disputes an action taken on their account.
- Access appeared or disappeared without explanation.
- Something broke and you need to know what changed just before.
Check it before responding to a dispute, not after. It converts an argument into a fact.
Reading an entry
An entry records what happened, when, and who did it. Search by time window first, then narrow. The window around a reported problem is usually more informative than searching for the action you assume happened.
What it is not
It is a record of events, not an explanation of them. It shows that a permission changed; it does not show why, or whether it was intended.
Absence of an entry is not proof nothing happened. Do not use the log alone to clear or accuse someone.
Retention
Do not assume entries are kept forever. If something matters, capture it when you find it rather than expecting to return to it months later.
Related
Permission changes also surface in Members and roles, and catalog actions in Release library.